Internertional Association for Healthcare Security and Safety (IAHSS) Basic Officer Certification Practice Exam

Which measurable indicators should be included in workplace violence programs?

1. Employee surveys, prior incidents, independent reviewers

2. Independent reviewers, opinions of elected officials, prior incidents

3. Employee surveys, environmental considerations, prior incidents

4. Employee surveys, independent reviewers, engineering input

The correct answer is: Employee surveys, prior incidents, independent reviewers

Including the right measurable indicators in workplace violence programs is essential for effectively assessing and improving safety measures. The inclusion of employee surveys is important as they provide firsthand insights into the staff's perceptions of safety, potential areas of concern, and suggestions for improvement. This feedback is vital for tailoring violence prevention strategies to meet the actual needs of the workforce. Prior incidents are another critical component. Analyzing past incidents of workplace violence helps organizations identify trends, risk factors, and vulnerabilities. By understanding what has occurred previously, organizations can develop proactive measures to prevent similar incidents from happening in the future. Independent reviewers offer an objective perspective to evaluate the safety protocols and effectiveness of the workplace violence program. These reviewers can provide unbiased assessments that may reveal gaps or opportunities for enhancement that those within the organization might overlook. In contrast, while other options mention factors like environmental considerations or opinions from elected officials, they may not provide the same direct, actionable insights that employee feedback, historical incident data, and independent evaluations can deliver. Overall, the selection of employee surveys, prior incidents, and independent reviewers provides a comprehensive approach to developing a robust workplace violence program that prioritizes the voices of the workforce and utilizes objective criteria for improvement.